FAQ

Is shipping free?

Yes, we offer free shipping.

When will I receive my order?

Our delivery time is 7-14 days. You will receive a delivery confirmation once your order has been shipped from our warehouse. For more information, we welcome you to read our Shipping Policy

Can I return an item?

Yes! You can return unused products within 30 days of delivery. For complete information, please see our Return and Refund Policy

What payment methods can I use?

You can pay with Klarna (instalment or invoice), Visa, Mastercard or Swish. All payments are secure and encrypted.

Can I change or cancel my order?

We process the order within 1–3 days, and the customer can cancel the order before the standard delivery time, i.e., within 3 days.

Where is my order?

Once your order has been dispatched, you will receive a shipping confirmation via email with a tracking number and a link to track your shipment. Delivery time is normally 7–14 days. We will keep you updated on the delivery via email until the package arrives. Track your order here

How do I use the product?

Attach the sponge to the handle, clean the toilet, and then discard the sponge after use.

How often should the sponge be changed?

Each sponge is for single use and should be replaced after each cleaning. This way, the toilet will always be fresh and hygienic.

What scents are available?

We offer lavender, ocean, and lemon scents. Do you have a favorite or a tip for a fragrance we should try? Please contact us, we love hearing our customers' recommendations!

Can I buy refill sponges separately?

Yes! We currently sell refill sponges in packs of 24.